In compliance with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), please be advised that the ownership of the websites:

• www.naturanda.com

• www.discoveringandalucia.com

• www.donanaguide.com

• www.andalsurexcursiones.com

• www.sevillaticket.es

and any other domain associated with its trademarks, including Seville Ticket, belongs to:

Naturanda Turismo Ambiental S.L.CIF (Tax ID): B90054370 CIAN (Travel Agency Reg. No.): 416350-2 Active Tourism License: AT/SE/00072 Address: C/ Rastro 12A, 41004, Seville Email: info@naturanda.com Phone:

This Legal Notice regulates the access and use of the websites owned by Naturanda and the tourist services offered on them: excursions, guided tours, active tourism activities, complementary transport, ticket sales, and destination experiences.

Accessing and browsing any of these websites attributes the status of USER and implies the full and unreserved acceptance of the contents of this Legal Notice.

Naturanda reserves the right to modify this information without prior notice whenever necessary, guaranteeing its publication as far in advance as possible.

The USER agrees to use the website and its services lawfully, in accordance with:

• Applicable legislation

• Good faith and public order

• This Legal Notice

The following are prohibited:

• Disseminate unlawful, violent, discriminatory, or illegal content.

• Introduce viruses or carry out actions that could damage or disrupt the operation of the website.

• Attempt to access restricted areas or third-party data without authorization.

• Infringe intellectual and/or industrial property rights.

• Use the contents for commercial purposes without authorization.

Naturanda may restrict or deny access to the website to users who violate these conditions.

The tourist services offered by Naturanda are governed, among others, by:

• Law 16/1987 on the Regulation of Land Transport.

• Decree 168/1994, of May 30, regulating Travel Agencies.

• Royal Legislative Decree 1/2007 (Package Travel).

• Decree 319/1990, of December 21, on road passenger transport in vehicles with more than 9 seats.

When the use of vehicles with more than 9 seats is required, the service will be subcontracted to authorized transport companies in accordance with current regulations.

Naturanda offers activities where transportation is an ancillary element, not the main purpose of the service. The customer accepts that their voucher corresponds to a tourist visit or activity, and not to a transport service in itself.

Active tourism activities or excursions may involve associated risks. Naturanda holds all mandatory permits, licenses, and insurance, but the customer accepts that they may not claim compensation outside the coverage established in said insurance policies.

If a customer wishes to file a complaint during the activity, they must communicate it immediately to the guide, escort, or group leader, so that it can be resolved on the spot.

No subsequent claims will be accepted regarding incidents that were not communicated during the activity.

For subsequent or formal complaints, the user may write to: info@turiguia.es

For the correct provision of the service, Naturanda may purchase admission tickets, access passes, or tickets on behalf of the customer, subject to prior consent expressed at the time of booking.

The cost of these tickets is paid in advance by cash, card, or bank transfer, as applicable.

All website content (texts, images, videos, logos, designs, source code, etc.) is the property of Naturanda or third parties who have authorized its use.

It is strictly prohibited to reproduce, distribute, publish, transform, or commercially exploit any content without the express written authorization of the owner.

Naturanda does not guarantee:

• The continuous operation of the website.

• The absence of viruses or other harmful elements.

• The accuracy or permanent updating of the content.

Naturanda shall also not be liable for damages derived from:

• Technical failures or unavailability.

• Actions of third parties.

• Improper use of the website.

• Content or services offered by linked external sites.

The existence of links to external websites does not imply any relationship between Naturanda and their owners, nor the endorsement of their content.

Naturanda is not responsible for the operation or accessibility of linked sites.

Communications between the USER and Naturanda will be deemed valid when carried out via:

• Email: info@naturanda.com

• Phone: +34 955 220 543

• Postal address: C/ Rastro 12A, 41004, Seville

This Legal Notice is governed by Spanish law.

Any dispute arising from its interpretation or use of the websites shall be submitted to the courts of Seville, unless mandatory regulations establish a different jurisdiction.